LogiData Driver Privacy Policy

Created : 12May 2026

Introduction

This privacy policy ("Privacy Policy") explains how PT Swift Shipment Solutions ("Swift", "our", "we," or "us"), processes your personal information in the context of logistics operations management through our LogiData hub performance application ("App") and related logistics management system ("System"), in Indonesia.

Controller: Swift is the controller of your personal information processed in connection with this Privacy Policy.

How We Collect Information: We collect your information through our System, which includes the Appwhich is available on Android and iOS and is used by authorised personnel to monitor hub performance and logistics operations. We also process information derived from other systems within our logistics network, including driver delivery tracking systems .

What Information We Collect

We collect, use, store or process information collected either from you directly, through the Logistics Service Provider ("LSP") or automatically through the App and related systems. You can find more details below.

Information You Provide

Account and Access information. When you log into the App, we collect your work email address, SSO authentication credentials, session identifiers, device identifiers and role-based access control (RBAC) assignments. Access to the App is restricted to authorised personnel only.

Information LSP Provides

Onbording Information. Before you access the App, the LSP may provide us with certain information as part of workforce onboarding such as your name, workforce management identifier, hub assignment and role designation. We use this information to configure your access permissions on the System. This information may be updated from time to time as workforce assignments change.

Automatically Collected Information

Technical Information. We collect technical information when you log-in to the App. This information may include device, operating system, App version and usage logs. We also collect service-related, diagnostic, and performance information regarding the App, including crash reports and performance logs.
Location Information. We process location-derived data from our logistics network, including delivery status events, delivery progress data, and zone-level identifiers linked to individual drivers. This data is derived from GPS-enabled devices used in the course of delivery operations. We use this data to monitor delivery operations and hub performance. Where the App is installed on a device with location services enabled, we may also collect location data from that device..
Performance Information. In connection with hub operations, we may process operational performance data, such as check-in status, delivery progress and attendance and productivity information, which may be associated with your workforce management identifier.

How We Use Your Information

We use your information for the following purposes:

Manage and control the accuracy of logistics service fees charged by the LSP.
Operate, provide, administer and improve the System and the App, such as enabling authorised personnel to access hub performance dashboards, monitor delivery operations, and query shipment details, providing support and ensuring the smooth functioning of the System..
Monitor the performance of logistics operations, including hub-level and individual-level delivery and operational productivity metrics.
Maintain and enhance the safety, security, and stability of the System.
As required to manage future corporate transactions.
To the extent necessary only, to comply with legal obligations or requests from authorities, and/or with third parties' legitimate interests, enforce our own terms and policies or detect, investigate, prevent or address illegal activity.
As required for the establishment, exercise or defence of legal claims.

How We Share Your Information

Service Providers

We engage service providers that help us provide, support, and develop the System and understand how it is used, including for services such as: cloud hosting, technical support and analytics.

Logistics Service Providers

Your LSP may share your personal information with us for the purposes of configuring your access to the App and enabling us to manage logistics operations. By using the App, you acknowledge that your LSP has provided us with certain information about you as described in "Information LSP Provides" above, and that we process this information for the purposes set out in this Privacy Policy.

Our Corporate Group

We also share your information with certain entities within our corporate group ("Corporate Group"). These entities process information described in "What Information We Collect" for us, as necessary to provide certain functions in relation to the System and for the purposes set out in this Privacy Policy.

How We Share Your Information

Service Providers

We engage service providers that help us provide, support, and develop the System and understand how it is used, including for services such as: cloud hosting, technical support and analytics.

Logistics Service Providers

Our Corporate Group

Others

We share your information in other limited scenarios as follows:

Corporate Transactions. Your information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of assets or shares, reorganisation, financing, change of control, or acquisition of all or a portion of our business.

Legal Obligations and Rights. We may share the information described in "What Information We Collect" with law enforcement, public authorities, or other third parties if necessary to:

comply with legal obligations or requests from authorities;
enforce our own terms and policies; or
detect, investigate, prevent or address illegal activity.

Legal Bases and How We Process Your Information

We only use your information (as set out above under "What Information We Collect") when we have a “legal basis” to do so. That legal basis depends on why we use your information (in other words, the “purpose” of our processing). In the context of this Privacy Policy, the legal bases we use are our legitimate interests and compliance with our legal obligations.

Here we explain the legal bases we rely on when we process your information. This section also describes why we use your information and how this information is processed. For more information on how to exercise any of your rights, please check out the "Your Rights" section of this Privacy Policy.

Legitimate Interests

We will use your information where it is necessary to achieve our legitimate interests, provided these interests are not outweighed by your interests or fundamental rights and freedoms. We use the information we collect to:

Manage and verify the accuracy of logistics service fees of the LSP

We will use your information to review and verify the accuracy of logistics service fees charged by the LSP.
Legitimate Interests relied upon: To ensure that the logistics service fees claimed by the LSP are accurate.

Operate, Provide, Administer and Improve the System

We will use your information to allow authorised personnel to access and use the System, including allowing you to use the App. We also use the information we have to administer and to improve the System, such as to communicate with the LSP, respond to and process queries.
Legitimate Interests relied upon: To operate, provide, maintain and support the System.

Monitor the usage of the System by the LSP and its drivers

We will use your information to ensure that the System is used in compliance with with applicable terms and policies.
Legitimate Interest relied upon: To control the adequate usage of our System.

Maintain and enhance the safety, security and stability of the System

We will use your information to ensure the safety, security and stability of the System, including by identifying and combating technical or security issues (such as technical bugs, and detecting abuse, fraud, and illegal activity).
Legitimate Interest relied upon: To ensure the ongoing stability and security of the System and to ensure it is continuously available and functioning.

Comply with requests from authorities

We will use your information to address requests for information addressed by authorities.
Legitimate Interest relied upon: To meet authorities' expectations and defend our rights and interests.

Detect, Investigate, Prevent or Address Illegal Activity

We will use your information where required to detect, investigate, prevent or address illegal activity, such as fraud or misuse of the System.
Legitimate Interest relied upon: To safeguard the System and prevent illegal activities.

Handle corporate transactions

We will use your information to conduct corporate transactions, such as a merger, sale of assets or shares, reorganisation, financing, change of control, or acquisition of all or a portion of our business.
Legitimate Interest relied upon: To conduct corporate transactions involving us and / or our group.

Enforce our Terms and Policies

We will use your information to the extent necessary to ensure compliance with our terms, guidelines, and/or any applicable policies.
Legitimate Interest relied upon: To enforce our terms and policies effectively.

Establishment, exercise or defence of legal claims

We will use your information to manage the legal claims in which we are involved.
Legitimate Interest relied upon: To preserve our rights.

Compliance with a legal obligation

We may use your information where it is necessary to comply with a legal obligation. This includes situations where we have obligations to take measures to ensure the safety of an individual, or comply with a valid legal request such as an order or disclosure request from regulators, law enforcement agencies or courts. Complying with such requests may alternatively be based on our legitimate interests, should these requests not be based on mandatory provisions of applicable legislations.

Your Rights

You have rights and choices when it comes to your information. Some of these rights apply generally, while others will only apply in certain circumstances. Depending on the scenario, these rights may be subject to some limitations. Swift will be responsible for responding to your request within the relevant timeframes provided by law.

Access your information. You can ask us, free of charge, to confirm what information we process about you, to provide certain information about the processing, and for a copy of your information.
Delete your information. You can delete or ask us to delete some or all of your information.
Rectify your information. You can change or ask us to change or correct your information where that information is not accurate.
Object to the processing of your information. You also have the right to object to the processing of your information in certain circumstances. This right applies when we are pursuing our legitimate interests or those of a third party. In submitting an objection request, please provide all relevant information, including the processing activity you are objecting to, why you want to object and how the processing activity affects you, and any additional information that you think will help us review your request. We will stop the particular processing if we don't have compelling legitimate grounds to continue that processing or don’t need it for legal claims.
Restrict the processing of your information. You have the right to request the restriction of the processing of your information where (a) you are challenging the accuracy of the information, (b) the information has been unlawfully processed, but you are opposing the deletion of that information, (c) where you need the information to be retained for the pursuit or defence of a legal claim, or (d) you have objected to processing and you are awaiting the outcome of that objection request.

To exercise any of the above rights, please contact us through email address dataprivacy.dpo@gtl.id. Before we can respond to a request to exercise one or more of the rights listed above, you may be required to verify your identity or your account details or provide additional information so that we can understand your request.

We encourage you to reach out to us directly if you are not satisfied with how we have responded to any of your rights requests or if you have any questions (see "Contact Us" section below).

Data Security and Retention

We maintain appropriate technical, administrative, and physical security measures that are designed to protect your information from unauthorised access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods.

We retain information for as long as necessary to provide the System and for the other purposes set out in this Privacy Policy. We also retain information when we have a legitimate business interest to do so and for the exercise or defence of legal claims.

Privacy Policy Updates

We may amend or update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy reflects the effective date of such policy changes.

Contact Us

You can contact us about this Privacy Policy through email address dataprivacy.dpo@gtl.id.